Privacy Policy

1. Introduction

Welcome to Pana AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered chat agent services for influencers and our website at p4n4.com.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Payment information (processed securely through third-party payment processors)
• Communication preferences and settings

2.2 Usage Data

We automatically collect information about how you use our services:

• Chat conversations and AI interactions
• Usage patterns and feature utilization
• Device information and technical specifications
• IP addresses and location data
• Cookies and similar tracking technologies

2.3 AI Training Data

To improve our AI agents and provide better brand-aligned conversations, we may analyze chat interactions and user feedback while maintaining appropriate privacy protections.

3. How We Use Your Information

We use your information to:

• Provide and maintain our AI chat agent services
• Process payments and manage subscriptions
• Personalize AI responses to match your brand voice
• Improve our AI algorithms and service quality
• Send service updates and important notifications
• Provide customer support and technical assistance
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our platform, processing payments, and providing customer support. These providers are contractually bound to protect your information.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect the rights, property, or safety of Pana AI, our users, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data centers and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Receive your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. Third-Party Links and Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: